How Gadi Master handles Car insurance claims

Here at Gadi Master, we want our customers to experience hassle-free service. Here are the steps to follow:
  • Step 1:
    Contact our Customer care Service

    We need you to provide us with all the details about the damage to your vehicle and any recordings or images to help us understand the situation and begin the claims process.

  • Step 2:
    Car Inspection

    Your insurance company's agent will contact you once the claim has been filed for your car in order to determine what proportion of the damages or losses your insurance policy covers.

  • Step 3:
    Claim Insurance Policy

    Upon completing the assessment, we receive your car. To review the condition of the damaged car, the co-endorsed insurer will send an official surveyor. We will make sure the surveyor and you receive all the relevant facts about your car in order to help you without hassle.

  • Sep 4:
    Recovering the car

    Our expert technicians will begin working on your car after we receive approval from the insurance assessor. We will carry out the entire procedure of fixing and changing with utmost care by our customer service representative.

  • Step 5:
    Claim Settlement

    We will schedule a visit with the insurance surveyor to re-assess your vehicle's condition and confirm that we are ready to hand over your restored vehicle to you.

Benefits of using our services

  • Genuine Spare Parts:

    We use the best industry-standard equipment and parts.

  • Comprehensive Warranty:

    You will receive a warranty on the car's repairs and services.

  • Luxury Car Service:

    We offer top quality premium auto repair, maintenance service to our wonderful customers.

  • Multiple Payment Mode:

    Credit and debit cards, Paytm, UPI(Phonepe, Bhim UPI, Google Pay), etc.

  • Professional Service:

    Our mission is to Provide professional, well-trained, and dedicated assistance with car problems. We provide real-time updates on the status of the car repair service.

  • Customer Convenience:

    Our free pickup and drop-off service and doorstep car services are available at the customer's convenience.


1. Does Gadi Master provide pick-up and drop-off service?

Yes, we do! My Gadi Master provides FREE doorstep pickup and delivery. We take care of the rest.

2. What companies do Gadi Master have tie-ups with?

All of My GadiMaster’s car major insurance companies work in partnership with us to make the process hassle-free for you.

3. When it comes to my car repairs under insurance, which spare parts does Gadi Master use?

My GadiMaster uses only 100% original OEM and OES parts to repair insurance-covered cars.

4. Is there any time that I should seek compensation for an accidental or damaged car?

As soon as possible (within 7 days) after the accident, an automobile insurance claim notification should be sent to the insurance company to ensure that no mechanical modifications have been made to the car en route, thus allowing the insurance provider to settle the claim.

5. How do I file a claim for my auto insurance?

Here are the types of documents necessary to file for car insurance claims:

  • Policy number
  • RC
  • Driving License
  • Aadhaar Card or PAN Card
  • FIR copy (FIR copy if filed FIR)

Searching for the best Car workshop? Then My GadiMaster is your one-stop destination.

Call us now: +91 96 0421 0421